Firestone Complaint - Lies - Wiper Blades
SUGAR LAND, TEXAS -- For annual inspection sticker they said they must change the wiper blades. They said the Bosch cost about $5.00 more and the cost was around $13.00 and $18.00, but they said that if I went along with Bosch they would refund me $5.00 by coupon. I told them to go ahead with the Bosch. When I got the invoice the blades were a cool $33.98.
They were hiding the fact that the rebate was for two blades and the price to be charged was for each blade. That's a lie for business. I call it cheating.
I think that auto businesses pay commisions based on parts sold and so employees are encouraged to lie or in better words hide the truth to get the business.
I wish they call me and apologize. I have been their customer over years & years.