Ralph Hayes Toyota Complaint - Sales Manager's Unprofessional Behavior
ANDERSON, SOUTH CAROLINA -- This is to inform public of my humiliating experience while attempting to purchase new car from Ralph Hayes Toyota, Anderson, SC. Salesperson was very professional and did a wonderful job in assisting us with purchase. During consultation (after selecting vehicle), we asked to have my car appraised in order to consider trade. Then Sales Manager came to our desk with a face of anger, placed hand on desk saying "lets cut to chase, we're not getting figures to that"...."don't waste my time and yours too". The tone and manner in which he came and presented such rude answers to any customer is apalling! I then stated to sales person, "sorry but I wouldn't make purchase at this dealership even if your price was decreased by $10,000"....We left needless to say. What a disappointment!!!