Overstock.com Complaint - Overstock.com credit scam with Bill Me Later
8-11-2005 Placed an order that was to be billed through Bill Me Later with the terms of 90 days same as cash.
8-22-05 Received a bill from Bill Me Later for immediate payment.
Called Overstock.com and was told this is Bill Me Later's error and to call them.
They were closed. Sent email.
8-23-05 No email response. Called Bill Me Later who said will contact Overstock.com and have this corrected.
Then received an email from Bill Me Later saying this is Overstock.com's error and to contact them.
Tried to call Overstock.com again but their phone system was down. Sent an email through the customer service web page on their web site but it bounced back.
Tried several other email addressed listed on BBB website, they also bounced back.
8-26-05 Recieved email shipping notification from Overstock.com. Replied explaining problem with billing and requested it be corrected.
8-27-05 Received email from Overstock.com saying the billing error is Bill Me Later's and to contact them.
8-28-05 Since neither company will correct this error, filed this complaint.
I want to be billed as per the agreement of the order I placed on 8-11-05. It is supposed to be 90 days same as cash. If I had wanted to pay interest on the purchase, I could have used my credit card at 15% LOWER APR than Bill Me Later. Now they want me to pay them a bozo interest rate for several years. This is a new twist on an old scam: bait and switch. Overstock.com's web site stated that in order to get the 90 days same as cash you have to use Bill Me Later as the payment method.
Now that the order has gone through, Bill Me Later knows nothing about it and swears Overstock.com is in error and Overstock.com swears Bill Me Later has made some kind of error. I will not use either company again.
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