Kmart Complaint - Kmart Layaway Penny One Cent Ripoff Scam!
PORT CHARLOTTE, FLORIDA -- Kmart has quite a scam going on. Every time someone goes to pick up their layaway items, even if it has been paid in full online and you have a receipt that says $0.00 due, they insist that the balance due is one cent. Imagine how those pennies add up! I protested this and was told that it is to protect me, because anyone could come in and pick up my layaway! How's that again? Couldn't anyone pay a penny too? Did not make any sense to me! I felt sorry for the poor folks in line ten deep at the check out counters up front where 3 checkers were working the Christmas rush! It usually takes them about 1 hour to find a layaway item, too. They finally gave up this time and went and got my item off the floor. About 4 different employees came up to me intermittently asking me what my item looked like. A set of golf clubs? Hello? Never, never again!