Overstock.com Complaint - Awful cancellation policy - could be even unlawful
SALTLAKE CITY, UTAH -- An order placed just 20 hours ago could not be canceled. I placed the order on Saturday then found the same exact items for 1/3 the price on Amazon so early Sunday morning I contacted Overstock to cancel the order. The charge was not even posted on my credit card and the shipping process should not have begun as it all happened during Saturday night to Sunday morning Eastern time. Yet they just don't allow me to cancel. Then I checked their reviews and was horrified. Too bad I did not check them before placing the order. Anyhow, I tried to cancel again but they just don't let me. Now all I can do is to wait for the charge to be posted on my card, call the credit card company and let them resolve the issue. I will never buy from them again. I can't believe they are still in business after all these awful reviews.