Sirius Radio Complaint - Get it together idiots
ATLANTA, GEORGIA -- I will say to start with, that I do LOVE listening to Sirius Radio. The problem is that their customer service is non existent and they scam people by keeping their credit card info on file, chargning them randomly and then not answering the damn phone when you call. I was on hold for 45 minutes after I woke up this morning and found they had billed my bank card 300.00 dollars for a renewal. I know I did NOT authorize that because I NEVER authorize anyone to dirctly bill my card for any kind of monthly fees except my gym. I distinctly remember thinking I might try it for 2 years an go from there, so I KNOW I never gave them permission. They didn't send me a notice, either. Thank goodness I caught it before I had bounced checks. I asked to speak with a supervisor, but, surprise, no on available. THEY STINK.