Dunkin Donuts Complaint - Cappuccino Horror!
ELMHURST, ILLINOIS -- Can't make cappuccino to save their soul! Called corporate who was supposed to have the owner call me, manager of store did instead. She told me to come back in and they would make it correctly. I did, they didn't! When the cappuccino came out as a major latte again, I refused it and was told by the cashier, "They are the same thing" I explained that perhaps they should read their own cup sleeve which tells them how to make the drink, she got the manager who also couldn't get it. Her fix to making the cappuccino over the latte was to pour out some of the liquid and return the lid. Hello, possibly you should read the directions or Dunkin Donuts should stick to what they do, coffee and donuts, not specialty coffees! Called corporate AGAIN who said she would have the owner call me and not the manager. The phone has just rung, guess who, manager again! Really, don't bother, if you want coffee go elsewhere!
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