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United States Postal Service Complaint - So Sick of the Post Office!
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Normally I sympathize with those of us with bad jobs. I myself had one until recently, and I'm sure you were all aware of that. I would assume working at the post office is one of those bottom of the barrel, worlds suckiest jobs. However, of all the places I shop/frequent, I have never had more issues with the workers then at the post office. Here is just one example...
I ship a LOT of items. Big items, small items, domestic and international items. It's all for Ebay. I print my own postage at home to save time so all I have to do at the post office is wait in line, and then get my items scanned in. My closest POs do not have a drop bin, you HAVE to wait in line to give them to someone. Until maybe a year ago you just handed them off and hoped they got to their destination. At some point something changed and they added a scan in and printed receipt feature so when you drop off your items the worker scans in each piece and gives you a printed receipt. I LOVE this. I can insure that each of my items gets an arrival scan, and makes me feel good showing my buyers on eBay that their item left my hands and on what day.
The PO right by my office has the worst workers. One actually answers her cell phone to take personal calls while helping customers. WTF is that about?! This has happened on more then one occasion, since I'm there every day, I notice these things. It's not just emergencies, it's not just occasionally, it's practically every day. Most of them do what they should and scan my items and hand me a receipt without question. One will ask whether or not I would like the receipt, but still scans the items. The one today, who I have never seen before, was not like the others.
I had more boxes then the window could hold, and as soon as I filled the window he began moving them out of the way. He saw I was still standing there and asked "Yes?". Baffled, I said I had more boxes to pile up, and began to do so. He again cleared them off to the side...and again seeing me still stand there he said "ANY MORE?!" With an audible anger. "No?" I said. He gave me a bug eyed look and raised his hands up in that "then what" pose, to ask why I was still standing there. "I'd like my receipt?". His eyes sank and he began to grumpily scan all my items in and print my receipt. He then held it slightly out of my reach while reading it over. I held my hand up to receive it and he says "It's worthless, you can have it but IT'S WORTHLESS". WTF?! I scowled, grabbed my receipt and said THANKS and walked out.
Um #1 it's NOT worthless. #2 Why question WHY a customer wants their receipt? It signifies he scanned in all my items. #3, How come at every other post office I go to they just scan my items and give me a receipt without asking? That is apparently the standard, one that HE decided he doesn't want to follow. #4 THERE WAS ONE GUY BEHIND ME IN LINE and he actually let me ahead of him for god knows what reason. Human kindness?
Point being, I'm sick of going to the PO. These kind of things happen fairly regularly, and at several different locations. I could make them print postage and delivery confirmation for each and every piece but I try and make their lives easier by printing myself and THIS is the thanks I get? Geeze!
I ship a LOT of items. Big items, small items, domestic and international items. It's all for Ebay. I print my own postage at home to save time so all I have to do at the post office is wait in line, and then get my items scanned in. My closest POs do not have a drop bin, you HAVE to wait in line to give them to someone. Until maybe a year ago you just handed them off and hoped they got to their destination. At some point something changed and they added a scan in and printed receipt feature so when you drop off your items the worker scans in each piece and gives you a printed receipt. I LOVE this. I can insure that each of my items gets an arrival scan, and makes me feel good showing my buyers on eBay that their item left my hands and on what day.
The PO right by my office has the worst workers. One actually answers her cell phone to take personal calls while helping customers. WTF is that about?! This has happened on more then one occasion, since I'm there every day, I notice these things. It's not just emergencies, it's not just occasionally, it's practically every day. Most of them do what they should and scan my items and hand me a receipt without question. One will ask whether or not I would like the receipt, but still scans the items. The one today, who I have never seen before, was not like the others.
I had more boxes then the window could hold, and as soon as I filled the window he began moving them out of the way. He saw I was still standing there and asked "Yes?". Baffled, I said I had more boxes to pile up, and began to do so. He again cleared them off to the side...and again seeing me still stand there he said "ANY MORE?!" With an audible anger. "No?" I said. He gave me a bug eyed look and raised his hands up in that "then what" pose, to ask why I was still standing there. "I'd like my receipt?". His eyes sank and he began to grumpily scan all my items in and print my receipt. He then held it slightly out of my reach while reading it over. I held my hand up to receive it and he says "It's worthless, you can have it but IT'S WORTHLESS". WTF?! I scowled, grabbed my receipt and said THANKS and walked out.
Um #1 it's NOT worthless. #2 Why question WHY a customer wants their receipt? It signifies he scanned in all my items. #3, How come at every other post office I go to they just scan my items and give me a receipt without asking? That is apparently the standard, one that HE decided he doesn't want to follow. #4 THERE WAS ONE GUY BEHIND ME IN LINE and he actually let me ahead of him for god knows what reason. Human kindness?
Point being, I'm sick of going to the PO. These kind of things happen fairly regularly, and at several different locations. I could make them print postage and delivery confirmation for each and every piece but I try and make their lives easier by printing myself and THIS is the thanks I get? Geeze!
Comments:
Posted by littleshorty on 2011-12-05:
The employee's behavior was uncalled for. He has no right telling you the receipt is worthless. Obviously it's of worth to you, or you wouldn't have asked for it.
Posted by Venice09 on 2011-12-05:
My local post office has an employee just like that. I can't stand him. So I send my husband when I need something. ;)
Posted by trmn8r on 2011-12-05:
Seems to me this letter should be against the particular one you had trouble with, since you said that at other PO's you have no issue and they give you a receipt without asking.
My local PO is very small and I like it. Unfortunately I can't get receipts as you describe at all :(
My local PO is very small and I like it. Unfortunately I can't get receipts as you describe at all :(
Posted by GreenstarYT on 2011-12-05:
Ven, I'm the one who does the PO trip for my husband AND myself, since we both sell on ebay. The PO is right across the parking garage from my office so I just stop at my car and pick my boxes up and walk on over. I like the receipt because they have to stand there and scan in each package, as opposed to just throwing them aside and I get to HOPE they get scanned in.
Posted by Venice09 on 2011-12-05:
I used to do all the banking/post office errands because they were right near my office, so I don't feel guilty sending my husband now. It's his turn!
Since you go so frequently, I can understand why you need good, fast service and a receipt. Most postal workers are friendly, but there will always be one person with an attitude. I tried avoiding that person at my post office but decided it was easier to just send my husband instead.
Since you go so frequently, I can understand why you need good, fast service and a receipt. Most postal workers are friendly, but there will always be one person with an attitude. I tried avoiding that person at my post office but decided it was easier to just send my husband instead.
Posted by madconsumer on 2011-12-06:
there is always ups or fedex.
Posted by Slimjim on 2011-12-06:
Mad has a point. UPS and FedEx are very competitive and used by many Ebay sellers. If you haven't looked into them, it's worth a shot.
Posted by trmn8r on 2011-12-06:
Last time I checked, UPS/FedEx are more expensive for smaller boxes and not as easy to access. UPS shines for midsize to larger parcels, which become prohibitively expensive at USPS. At my local PO, there are several people like the OP that bring in handfuls of boxes to ship. Most of my Ebay purchases come via Priority Mail, and that is what I most use to send.
Posted by Churro on 2011-12-06:
I read where the U.S. postal service plans to prevent bankruptcy by slowing down the mail. As they say at the postal service they lose money on every parcel but they make it in volume. So perhaps this guy is a trend setter because ya know poorer service equals less business which equals less parcel shipments which equals fewer losses. In fact the only way the postal service can be saved it to have no customers whatsoever and there ya go... Your gubment in action.
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