Americian Tire Informative - No servive or Warranty after sale

Review by vegascpl0654 on 2011-12-05
GILROY, CALIFORNIA -- I purchased a new set of 18" Neto tires and (4) M/B Gunner 8 Chrome Wheels, not 9 months ago. I bought it from Discount tire in Bakersfield Ca. When the first rotation was due I was in Las Vegas Nv, I travel oten. I was informed that the Nito tires I bought were not the load range for my truck and was told they could not let me leave with them on my truck, I was offered a new set of Faulkens, not that I wanted them but I figured safety was more important than the look of the tires. Was misled from the initial sale. Now some 5 months later the chrome wheels are pitting so I returned to a store in Gliroy Ca on 12/3/2011 and was told by Justin that they will be replaced to call him back on Monday the 5 of Dec. Now he is telling me that it is caused by normal wear and tear and aren't covered. BUYER BEWARE of this company, THEY WILL TAKE YOUR MONEY BUT WILL NOT STAND BEHIND THERE products.
Comments:2 Replies - Latest reply on 2011-12-06
Posted by T on 2011-12-06:
There are multiple things going on here - both wheel and tire issues. Also, is Discount Tire the same as American?

A tire shop told you that you couldn't leave with your vehicle because the tires you asked them to rotate were the wrong load range? That doesn't sound right - I would have called the police.

Your current problem (what happened to the 4 months old 18" tires = expensive? Replaced for free?) is finish degradation. Often that kind of thing is not covered, as they are now telling you.

Would the manufacturer (MB wheels) be the one to complain to, as a warranty issue?
Posted by Slimjim on 2011-12-06:
I would have called the police too or the police would have come anyway once I administered a knuckle sandwich to a tard at some random outlet I never did business with who thinks they are going to hold my car hostage until I bought new tires from them.

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