Expedia Complaint - Bad Service After Booking Air Ticket
DOVER, DELAWARE -- My father passed away on 11/15/2011. I book my ticket through Expedia going from jfk dt 11/16/2011 to Bombay and coming back on 11/27/2011.
When I cancel my return flight due to funeral process gulf air charge me
$ 197.00 Try to call from Bombay to Expedia 1800 number have to wait more than 30/40 minutes no one answer, try to talk to gulf air personal in their office they don't want to listen to any thing in Bombay office, if have to change ticket date they will just charge.
Secondly from jfk to London flight we specially order Indian non veg food but in American airline they don't had veg food at all.? Our total trip travel time was 30hrs from jfk to London-behrin-Bombay.
Same thing with gulf air too don't know what kind of food they were giving
but in short when we complain the same to gulf air they said they carry only this food?
And air line don't provide any extra water for waiting period of more than 4 hrs. They only provide any food if hold is for more than 12 hrs.
So my friend brother and sister please make sure before booking through Expedia please check that they give right cont info and tel no in case of problem like me what happened.
Also when I came back I lost my baggage till now have not received the same call Expedia to complain for the same and the representative told me they can't do any thing about this issue is with airline have to talk to them I came back to usa on sat 12/03/2011.Lodge complain to American airline. Call them on 12/04/2011.The operator told me that I am supposed to come in Air France where ticket was booked for aa. And surprising that I had 2 bags and I got 1 at the time of arrival and 2 one is still missing.
The funny thing is operator don't look into any problem and just without looking any problem give answer which has no value. Don't know how airline company appoint this kind of staff.