Bally Fitness Complaint - Rip Off! - Auto Credit Card Payments

Review by jskilby71 on 2011-12-06
LAKEWOOD, COLORADO -- This may be a nice gym, but don't ever sign up for automatic credit card payments! Even though I canceled my membership by mail, and my credit card number expired and I did not provide them with the new one they managed to continue charging my account for seven month afterwards! Corporate phones are not answered, or if they are, no supervisors are available to discuss past charges even though I explained I was battling stage IV cancer and too ill to catch this rip off sooner!

I'm ready to rejoin a gym, but it will never be this one again!
Comments:1 Replies - Latest reply on 2011-12-06
Posted by Skye on 2011-12-06:

It's very important to ALWAYS read your credit card statements to avoid situations like this. It's your money, you should know where it's going. I understand you were having health issues, but it's so important to read your credit card statements. Did you ever get a confirmation that your membership was cancelled? This way you can dispute those 7 months of charges with them.

Glad you are doing better and I wish you well.

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