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Acer Complaint - Absolute Rip Off - Aspire Laptop
Aspire Laptop - Complaint
GRAYLING, MICHIGAN -- ACER LAPTOPS HAVE SUBSTANDARD CAPABILITY - SCREENS BREAK, KEYBOARDS ARE NOT RESPONSIVE, BATTERY LIFE IS 20 MNS, THE LIST goes on and on. Then you call for help and they want 200.00 - this is the worst company I have ever dealt with and would NEVER deal withthem again - they could send me a dozen replacements and I would send directly to a juckyard where they came from. Lesson learned - do your homework, do not be attracted to a low price - try calling these scam artists and see what they say, they won't be doing business in my state much longer - attorney general is already investigating and ACER - will not exist in another year - what a disgrace.
Comments:
Posted by ok4now on 2011-12-07:
Sorry to hear about your bad experience with Acer. Judging by the numerous complaints they are now in the cesspool with Dell. If this was a recent purchase dispute it on your C.C. If not you're in for a fight with customer service. Let us know how you make out.
Posted by Petulance on 2011-12-07:
Sorry that you have had a bad experience with Acer. TBH thought I have had a great experience with them. I have 3 laptops that have been running for almost 3 years now w/o a problem (aside from one that was dropped and I replaced the screen myself for less than $100), and a 20" Acer lcd monitor that has ran error free for over 4 years.
Posted by Nicole on 2012-05-17:
I have a acer laptop, and I agree that their products are mediocre and they do not take responsibility for their products. I bought my acer laptop from best buy who were even worse when it came to helping their customers. I brought my laptop to them, and at first they said they couldn't do anything because it was not under warranty any more, and that is because of a misunderstanding about the date. If they had explained that when I bought it I would have got it to them sooner, but I only had it for about a year and the cd/dvd drive stopped working. So I argued with best buy and told them what was wrong, and they said they would check it out for free. When I went back to get it they said the drive was fine (a lie) but there were some viruses they could remove for just a small price of almost $200- right just a small fee for something I could do myself, and that has nothing to do with the drive problem. Now I have also been talking to acer people about this and have gotten nowhere with them either. A few hundred dollars for a laptop that breaks in less than a year? Come on acer, do something about your products, and help your customers or they will tell the world until your name is in the garbage.
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