Pep Boys Complaint - Four New Tires One Wrong Size!!!
BAYSHORE, NEW YORK -- MAJOR ISSUE: Had four new tires installed. Got to my car they said it was done. Something told me to check all four tires. Turns out the right front wheel was a different size than the rest!!! It was a 60 when the it should have been a 65.This could have resultedin an accident or transmission issues. When I told the guy he says "oh I hate when that happens" Really? Turns out they diddnt have my size in stock. They had to send a driver to another store to get one. So they tried to pull a fast one on me but I was smarter. Wound up taking 2.5 hours!
Also. The price they quoted me on the phone was different than when I went into the store. They try to add a wheel alignment even if you don't ask for it.
Becareful and stand by the bay door and watch them. Make sure ther use a torque wrench on ALL your lugs!!!!