Menards Complaint - Poor Quality - Full Lite Door
COLUMBUS, OHIO -- Menards is not to be trusted. I had a full lite door delivered. I did not inspect the door before the delivery service left. All cardboard except one side had been removed before delivery. When I moved the one piece of cardboard I found that the miter was awful. But my handyman told me these come off the assembly line very fast and this could be expected and that it was fixable. When I told him the frame was raw wood he said that is very unusual - that the frame is usually painted during manufacturing. He picked up the door to take it to his shop for painting. So even though I got a 'decent' price on the door I now have to pay for paint and painting time. Then I got an email from him with a picture showing damage to the door. Inside the frame at one of the hinges the wood is split - not a great place to see damage. He said this to is fixable but I am furious that I have paid for a new door and it looks as if this was removed from an old building somewhere instead of being new. I wish I could include a picture here of the damage. I will never, ever buy another thing from Menards!! I am furious!!