DHL Complaint - DHL: late yet again
MONTREAL -- Like many of you, I have been buying clothes, computers, etc. on the internet for years. Each time the courrier company is DHL, I know I'm up for a long wait. Case in point, my latest purchase was a winter coat from a company in the UK. For four days now, DHL has guaranteed me the item would be delivered to my doorstep. I have tried contacting them by phone, but their employees often contradict themselves or don't care enough to provide any helpful information. Since I don't own a car, I can't go to the DHL warehouse to pick it up - but then why use DHL for local transport if you have to drive to pick up your delivery ? Anyhow, they have been late for the last 5 orders I made from them, I will never use or recommend their services to anyone. Use Fedex or UPS, don't bother with DHL.