Cotulla Hotel Complaint - Rip Off, Rude, and Nasty People
COTULLA, TEXAS -- Stay away from this rip off...They charged 67.20 for the room and 50.00 cleaning fee: to my credit card, after I left, saying I smoked in the room. I have never smoked and, and if I did smoke: I would have requested a smoking room. Let me assure you that place has never had a cleaning much less one worth the 50.00. The owner is rude and will do anything to keep your money. I called for 3 days and told someone would call me back. I finally got to talk to Mrs. Nelson, on the 3rd day. She wanted to argue with me over the fact the room had been smoked in. If it was it was after I checked out. I am not sure but I think I was bitten by bed bugs. Go on down the road DO NOT STAY HERE. IT IS PROBABLY A COMMON PRACTICE AT THIS ESTABLISHMENT, TO BILL YOU CREDIT CARD FOR BOGUS CHARGES: SO PAY IN CASH, IF YOU HAVE TO STAY HERE. Better yet sleep in your car. Save yourself the aggravation.