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Supershuttle Complaint - Horrible Experience - Airport Transfer to NYC

Airport Transfer to NYC - Complaint
Review by fflores44 on 2011-12-08
NY, NEW YORK -- Horrible experience. I will never recommend to anybody. Driver had no knowledge of addresses in the city. The first passenger he had to drop off wanted out at the Empire State Bldg. He didn't know where that was. The next passenger he dropped off a block away from destination. Next one he dropped off in the middle of nowhere and gave him $10.00 to grab a cab.

Next, an elderly couple from Minnesota, he also dropped off a block away from their destination. I almost 3 hours to reach my destination.
Comments:
Posted by Alain on 2011-12-10:
You can file an official complaint at: http://www.dos.ny.gov/consumerprotection and http://www.ftc.gov/bcp/index.shtml

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