Datawave Calling Cards Complaint - Beware Card Scam - Poor Service

Review by a_concernedcitizen71 on 2011-12-08
ONTARIO CANADA -- I will caution you about these cards. I have used them before and use them to make calls when on the road. This last card was deactivated before I even made a call on it and they were unwilling to help me after directing me to 3 separate customer service numbers. I was instructed to bring the card back to the store where I bought it and get the re-activated. Pretty convenient from 8 hours away! So if you want reliability or even any minute bit of customer service, it won't come from Datawave who administers this card. I imagine it will be similar for all Datawave products. Buyer beware! Stranded without a card for long distance by Datawave, they should be footing the bill for my almost 100 dollars of long distance due to their incompetence. Maybe when pigs fly.
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