Metro North Railroad Complaint - Conductor
NEW YORK CITY, NEW YORK -- On Friday, Dec. 2, 2011 my granddaughter boarded the 8:32 P.M. train from Dobbs Ferry towards Garrison. Once on the train she realized she had left her train pass behind in school. When the conductor came around asking her for her pass she explained her problem and the conductor's response was to tell her, "Get off the train". My granddaughter is a 14 year-old girl who was alone on the train and at that time of the night the stations are empty.
I feel the MTA should have a policy to handle this kind of problem whether it be to issue a ticket for the parent or whatever NOT to leave a 14-year-old girl stranded on an empty train station. I think the conductor should be reprimanded. I shudder to think what could have happened.