McDonald's Restaurant's Complaint - Caramel Sunday - Price & texture change
CLEVELAND, OHIO -- I LOVE THE CARAMEL SUNDAY'S! I pay EXTRA for the carmal, which I don't mind. Lately I've started collecting receipts. The price changes day to day at the same site. I will mail you copies, I'm not computer savvy 2 send pics on the computer. NOW, THEY SEEM TO HAVE WATERED DOWN THE CARAMEL! I have paid as much as 50 cents EXTRA for watered down or GENERIC carmal! The color and texture is NOT the same on MANY, MANY DAY'S. ALSO, I PAY MORE AND OFTEN RECEIVE LESS CARAMEL! They should NOT make changes without making the public aware of the change. If you DO NOT have the ORIGINAL CARAMEL, PLEASE let us know. I tried to call several times, after paying EXTRA for and/or receiving LESS than what I PAID MORE FOR. MANY times I PAY MORE AND RECEIVE HALF AS MUCH! Some workers don't seem to like making Sunday's esp. when I order 4,6 or 8. Some day's I get carmal, or a DAB on the bottom and a DAB on the top. Other times it's all on the top. It's SO LITTLE I ask if that's it, and tell the second person I paid EXTRA, they say that's it. I buy extra and freeze some. The generic/watered-down will NOT FREEZE and the COLOR IS MUCH LIGHTER. They should be able to LOOK and KNOW we aren't stupid, and can see the difference immediately in COLOR and TEXTURE. The TASTE is also DIFFERENT. PLEASE KEEP THE ORIGINAL!