Best Buy Informative - Best Buy Rebate Ripoff!
CHARLOTTE, NORTH CAROLINA -- I recently purchased an HP Computer at Bestbuy.com (with store pickup), largely because of the size of the rebate. As part of my purchase, I also upgraded from a CRT to a LCD screen for $20. The rebate information listed in the ad that I used to decide which PC (and from which retail vendor) to buy showed a $60 bundle rebate. I filled out all the forms and submitted them in the allotted timeframe.
A few weeks later, I received a letter from Best Buy stating that since I had not purchased a CRT, I was ineligible for the rebate. I called them to discuss the situation and, after a few calls, I was informed that since I did not purchase the PC directly at the store, I was ineligible for this rebate.
The most annoying thing is that their ad did not state that it had to be an in-store purchase to qualify for the rebates--had I been aware of this policy, I would have simply gone to the store to order the PC rather than ordering on-line for in-store pickup.
I will not be shopping at Best Buy again, and strongly urge others to avoid shopping there as well. Thanks!