Tivo Complaint - Tivo Lifetime service is a ripoff - Tivo lifetime service
Complaint
Review by dk173293 on 2011-12-10
"LIFETIME" SERVICE IS A RIPOFF!!! It sounds good at first, but the lifetime is only for the lifetime of the box. If it dies prematurely, tough luck, apparently. TIVO will charge a LOT of money to transfer the subscription to a replacement box, even if they're the ones doing the replacement! My box died at 2 years. Tivo will replace it for $149, but also wants $199 to transfer the subscription to the new box.
Tivo has been losing customers left and right...their subscription base keeps declining each financial quarter. They may not exist in a few years. I understand their desire to squeeze every penny from customers, but it will bite them in the long run as longtime fans such as myself turn sour on their product. I wanted to buy a 3rd Tivo with lifetime, but am very hesitant now.
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