Greyhound Bus Station Complaint - Customer Service
BATONROUGE, LOUISIANA -- On 12/07/11 I call concerning info on trip from Baton Rouge la. to Jacksonville fl. was told one price over phone fare and lugage that too lugage free then all after would be 10.00 dollars after, when arrive at station at 6/30pm was told first 2pices was free and each piece after was 30.00dallors a piece. all employerees were on there cell phones and blocking area where lugage go in front of counter. I stayed there from 6/30pm till after 7/pm trying to get my family member on the bus for Jacksonville fl. other people were trying to get service too they all employees were on cell phones and talking with each other nothing concerning the people who were trying to get there bus fares something needs tobe done its not the first time this has happen to me there but Wednesday 12/07/11 I had enough.