Wal-mart Complaint - Layaway Hidden Fees
MACON, IDAHO -- My wife and I put up a TV last month. I understand the $5 fee to put the layaway on, besides I use to work for Wal-mart (12 years) and I spent some time in working in layaway. The TV cost close to $1,0000.00 we had to get it out by Dec. 16. Yesterday we saw the TV advertised on the Wal-mart TV for $100 less and we figured we could a different TV for less, so I went to cancel it. When I got up the count I told the cashier I wanted to cancel the layaway and I understood I wouldn't get the $5 back. She then told me, that fee was to put it up the layaway, there's a $10 fee for canceling it. WHAT!!! I told her I was never told about a cancellation fee, it wasn't on my receipt and I didn't see it posted anywhere. She said it's not the recipet, but it's posted in the front and back here. O looked aournd and didn't see it posted so I asked her where (yes, I was getting upset. She then pickes up a sign (copied) and pointed to the bottom in small black letters on a dark background box (you coun't read it). I told her how convient it was they put it in a dark box that coundn't be read. I plan to contact the manager and got all the way to top if I have to with this one.
More Reviews on Wal-mart: