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Nike.com Complaint - Customer service

Review by brad.carsearch3365 on 2011-12-11
The is the worst company I have EVER ordered from. bought 4 pairs of air maxx and the air bubles blow every time and they wouldn't give me my cash back, they give it to you on a voucher so you HAVE to order from them again. they are terrible!!!!!! don't do it!!!!!!! there is a lot more to the story but I'm tired of talking and dealing with NIKE..........
Comments:2 Replies - Latest reply on 2011-12-12
Posted by Venice09 on 2011-12-11:
Depending on the circumstances, the voucher might have been a good deal. Why not use it to try a different Nike shoe?
Posted by MDSasquatch on 2011-12-12:
the OP is right on; you buy shoes and they turn out to be defective; the only way to get them replace through NIKE is to purchase them again with their voucher. You then get to pay for SHIPPING and TAXES a second time. And this is assuming they deem your shoes to be defective and not due to "neglect" or "normal wear". They got me once, never again. Good Review!

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