Dollar Tree Complaint - It Won't Work, Will It?
NILES, ILLINOIS -- Last Friday, I stopped off at the Dollar Tree near my job to pick up some cheap wrapping paper and a few stocking stuffers. I'm not a fan of this particular store simply because it's darker and so darn crowded compared to the one nearer to my house, but I needed to pick up Baby Clutzy from my MIL's house before I went home and I didn't feel like hauling her out of the car once we got back to our town.
Anyway, I found what I was looking for and went to the register, the cashier rang me up and I went to swipe my debit card. Then we waited, and waited, and waited. I swiped at least one more time. Then the cashier asks me, "is that a Mastercard?" I inform her that it is indeed a Mastercard. She tells me that they only take Visa or American Express. I tell her that's baloney because I have been in that particular store several times in the last year, most recently just two weeks prior to this visit (not to mention I've used this exact card at my DT without a hitch at least two dozen times in the year it's been open) so unless the store's policy has changed in the last two weeks (and I doubted that because I was sure there would have been signs posted), I was sure it would go through. I asked her to reset the payment and we would try this again. She did, I swiped, typed in my PIN, and LO AND BEHOLD, IT WORKED! I probably gave her one of my copyrighted "not so stupid, now, am I?" looks, but hey, I deserved it after that little incident. The receipt printed and she handed it to me without a thank you, a sorry, or even looking me in the eye. I told her that she was welcome and I left with my purchases. On my way out, I looked for the little signs that indicated what payment options were accepted in the store. Indeed, Mastercard was not displayed, but several debit card networks (including a few that pertained to my debit card) were displayed. Perhaps she should ask for all the details before she automatically rejects a payment.