Oreck Informative - Oreck XL
COOKEVILLE, TENNESSEE -- I bought an Oreck XL, in May 2011. I was told it was safe for hardwood floors, man were they wrong, it has done over 5000.00 dollars worth of damamge to my floors. I have been speaking with the customer service reps, and can you believe they want me to send them the vac back, so they can look at it. Well I wasn't born yesterday, the bottom of the vacuum cleaner is scratched up and worn down from scratching my floors. They will not get a chance to repair it so it looks like it didn't do it. Don't buy the Oreck silver XL if you have hardwood, it is not safe.