Popeyes Fried Chicken Complaint - Worst Fried Chicken EVER!
Resolution Update on 12/13/2011:
I called the corporate office when I got home last night and received a call from the manager this morning. Turns out they had a gas leak and precooked all the food in another oven. That's why the food was so bad. They should have never served the precooked in the first place, but the manager is sending me a gift certificate for the full amount of our food. Good job Popeyes! You've won a good customer back!
PUEBLO, COLORADO -- Last evening (peek dinner time) my wife and I ate at the South Pueblo, CO location. It was not bust at all with only 3 other customers there at the time. I ordered the 3-piece meal, my wife the 5 piece chicken tenders. My drum stick was the size of a quail's, the thigh equally small, and the breast portion was extremely dry. My side dish, the Cajun rice was nothing but mush. My wife's chicken tenders were cold and tasteless. I walked up to the counter to bring this to the attention of the manager on duty but she just ignored me and walked back to the kitchen. Needless to say, we'll never eat at Popeyes Fried Chicken again. They were my favorite chicken restaurant, but not now. Also, the tables weren't being cleaned, but there were 6 employee's on duty at the time. Three were on their cell phones the entire time we were in the restaurant.