Home Depot Informative - Awful Experience - Complete Kitchen
GROVE CITY, OHIO -- My wife and I purchased a home and went right away and purchased a kitchen whch included stainless steel stove, refrigerator, microwave and dishwasher for what we thought was a great deal from Home Depot. The following week the delivery came and the stove was fine. The dishwasher didn't have the clips to complete the installation, the microwave was bashed in on the side and the refrigerator had a ding on the right door. We found out that the replacements would be delivered two weeks later. The refrigerator that was damaged was left with us until the new one could be delivered. We went to Home Depot and ordered the next best microwave so we could have the installation sooner and not have a hole in our wall where the microwave should have been. The company came out the following Tuesday (I had to take another day off of work) and installed the microwave. A few days later the kids were playing in the basement and heard water dripping. I went down and took a look and saw the water. I called our home warranty company and they scheduled to come out the following Monday. The got there and could not cut into our walls to locate the leak so I did it (Another day off from work). I traced the leak to where the installation crew put an anchor bolt right through a 3" riser drain pipe that services two bathrooms. Everytime we took a shower, a lot of that water was going to our finished basement. The installation company did come out that night and repaired the pipe and patched up all of the drywall and installed the microwave correctly this time. But now they have to paint and everyting because of this. Now onto the fridge! I was supposed to the the fridge delivered today. They stated that they called me twice but I have no voice mails or record that they called and said that I have to call and reschedule. UGH. I just raised such a stink that they are now coming out in the evening to deliver the fridge.
My personal experence had tainted my taste for Home Depot and the delivery/installation company. If you buy appliances just have them deliver to your kitchen and do it yourself!