Perkins Dodge Complaint - Bad Experience
COLORADO SPRINGS, COLORADO -- The worst car buying experience ever! I purchased a used truck from them and they were supposed to fix an oxygen sensor and the door locks. All they did was reset my check engine light to turn it off. One month later it was right back on. As far as the lock issue I had to take it back two times and they still do not work properly.
I decided to give them another chance and bought a used GMC and the check engine light was on this also and they said they would fix the problem. I explained to them the bad service I had before hoping that this would help, but apparently not. The service guy went out while we were there with his computer and checked the code and it was an oxygen sensor as well. When they came back in from checking they told me the light was not on anymore. I know that check engine lights have to be reset to go off so I told them this and they said to bring it in and they would fix it. So we left the dealership and before we even got home the stability control and traction control said to service. I called them and they said that they would fix this as well.
I took the car in and left it for 5 days so that they could make the repairs. When we picked the car up the service department was very rude and they could not find our vehicle. Once they found our vehicle they stated that they fixed everything.. Not more than one day of driving the vehicle the traction control/stability control light was back on leaving me to believe nothing was done. Three days later the check engine light was back on with the same code. The service department fixed nothing and lied to us and said they did.
I am going to ask them if I can take it to my mechanic to have the problems fixed because I believe that there service department is the worst ever. I would not let them work on my bicycle. I will update you on what happens next but if you are planning on buying a car I would highly recommend going elsewhere.