Office Depot Complaint - How can one be so good, but the others so bad?
SEATTLE, WASHINGTON -- The OfficeDepot in downtown Seattle on 5th Ave is the bomb.....extraordinary customer service etc..... Unfortunately I live in the you District, andthe one here (at the entryway to University Village) could not possibly be more opposite. I really do not like traveling downtown to shop at a store where customer service from the minute you step in is a priority as opposed to having to literally yell "Can anyone here help me?" from the aisle to get them away from their coffee (or what?) claches and video games they are playing on the supposedly customer help computers (you can't even get the guy off playing his video games to actually do his job of being help to customers). I have sent this complaint a couple times now on the Office Depot website, indicating that the management style of the two stores is so diametrically opposed, with mgmt and staff so good at one and just plain pathetic at the other. (It really is an insult to have a guy playing video games tell you to order it on line because he didn't want to check the stock room.) MY ADVICE AS A PROPERTY MGR TO ALL YOU OTHER PROFESSIONALS: AVOID THE OFFICE DEPOT BY UNIVERSITY VILLAGE LIKE THE PLAGUE.
At least then you can continue your shopping in the UV in a much better mood. AND, if you want to shop at Office Depot, wait til you get downtown and go to a kickass store for service and stock instead of this pathetic thing that dares to share space with the UV.