Haier Complaint - Worthless Warranty - Haier Dehumidifier
Haier Dehumidifier - Complaint
NEW YORK, NEW YORK -- Purchased dehumidifier with "5 year warranty" 6/2008. It quit working Spring 2011-not even 3 years old. Fan and Motor worked, but no dehumidifying capability. (probably the sealed compressor) First call to service: received several repair numbers to call in my area. None would work on this product, or they were out of business. Called customer service, was given new #s to call. Again, no such business, or would not work on this product. I sent a letter to the company(unable to find an email address), after MUCH discussion and several phone calls, they gave me one more # for A&E factory service and said I could use them or they would replace the dehumidifier for 40% of the original purchase price. Just checked out A & E online--you would be amazed at the number of complaints about that company! I called them anyway, and guess what? They do not work on this Haier model HDN 455 dehumidifier! FYI- do NOT count on this company's warranty-it is pretty much worthless! should I really have to pay 40% of the purchase price to have a "warranted" working dehumidifier?