United Airlines Informative - United's Out Clause
CHICAGO, ILLINOIS -- This past summer I went from Vancouver to LA to Chicago (my home destination. I had a bad connection at LA to Chicago due to a late flight by the Vancouver to LA airline company. NOT UNITED. Now let me state a few facts. I am a cardiac patient so I have to rest every now and then while walking long distances, especially between gates. Anyway, I thought I was late arriving at my gate to Chicago. But in reality had plenty of time. United kept paging me to pick up a courtesy phone in the terminal. I couldn't find one.
So I walked as fast as I could to the Chicago bound gate. By the time I reached the gate I was panting and puffing enough to cause another grabber. Showed the agent my ticket and went up the ramp.
I was stopped by (2) airline personnel and was told that I would have to "gate check" one of my (2) carryons. (You are allowed 2 if one is a computer bag or smaller). I said I cannot gate check this bag because it contains all of my company's electronic equipment worth thousands of dollars. BAD FRIGGIN' MISTAKE !! The personnel said it needed to be checked because the flight is totally full and all space is taken in the bins. I stated my position again. They stated theirs. It happened a 3rd time...they however assured me that my bag would be waiting at the carousel with all my other luggage. Needless to say when I got to the carousel, my (2) other luggage bags weren't there either or my promised ramp checked carry on. Now these baggage people know that if you carry on a bag, there must be something valuable in there. We'll there was...cameras, lenses, memory cards, internet gizmos, laptop, etc etc...everything was electronics to the tune of $5,300.00 value. I filed the claim and because this was considered an international flight, airlines only need to pay pennies on the dollar up to about 30% maximum. If it is a domestic flight, they pay up to $3,500 based on your claim. So what did I learn on this trip....
1. Airlines are allowed to pay less in lost claims if its an international flight.
2.ALWAYS, ask for your ramp checked bag ON THE RAMP. Don't leave without it.
3. Never agree to picking up your ramp check bag at the carousel.
4. File claims for lost luggage asap with the carousel agent or your claim will be denied.
5. Save receipts for electronic equipment you buy.
6. Never ever fly UNITED OR THEIR AFFILIATES.
A MESSAGE TO ALL THE UNITED THIEVES...YOU GUYS ARE PATHETIC. YOU THINK THAT ALL THE LUGGAGE FLOWING THROUGH YOUR HANDS IS YOUR OWN PERSONAL SHOPPING MALL. YOU THIEVES ARE HARD TO CATCH BECAUSE THE LUGGAGE IN YOUR HAND COULD BE CONSIDERED PART OF YOUR JOB DUTIES EVEN THOUGH YOU ARE STEALING IT. SOMEDAY, HOPEFULLY YOU WILL GET CAUGHT AND LOSE YOUR JOB. BUT I HOPE IT'S WHEN YOU ARE IN YOUR UPPER 50'S CLOSE TO RETIREMENT SO YOU HAVE TO STRUGGLE WITH PAYING HIGH COBRA HEALTH INSURANCE AND HAVE 5 YEARS LEFT ON YOUR HOUSE AND LOSE IT BECAUSE YOU CANNOT PAY YOUR BILLS. YES, I AM BITTER FOR ALL THE HEADACHES YOU GAVE ME...BUT YOU HAVE FUN WHILE YOU CAN. TECHNOLOGY WILL CHANGE TO CATCH YOU.