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Texas Roadhouse Restaurant Complaint - No Service - No Silverware And No Water Only Some Rolls

Review by tatumbetty197183 on 2011-12-18
GRAND RAPIDS, MICHIGAN -- That was my first and last time going to this Texas roadhouse is it only meant for certain kinds of folks? They seated us no water no silverware only these rolls... After 10 to 15 min no service okay!!!!!!!!!!!!!!
Comments:2 Replies - Latest reply on 2011-12-18
Posted by Skye on 2011-12-18:
What did management tell you when you complained to them about the lack of service? Were they apologetic?
Posted by trmn8r on 2011-12-18:
Management at my local TRH was apologetic for the sucky service I received on 3 out of 4 visits, which was not unlike your experience.

Now I'm sorry I ever tried them in the first place. I won't be returning.

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