Sears Blue Ribbon Repair Service Complaint - Sears Blue Ribbon Repair Service is a FRAUD. Will rob you blind!
MANDEVILLE, LOUISIANA -- I called Sears Service FOR MY FIVE YEAR OLD refrigerator. One and one half weeks after my initial call, the FIRST repairman came out. The main board of my GE refrigerator WAS ON A G. E. RECALL, HOWEVER, SEARS WOULD NOT HONOR THE RECALL AND CHARGED ME $200.00 plus labor, and the labor was taxed. Total $290.00. THEY KNOWINGLY INSTALLED THE WRONG PART. Repairman tells me, "IT'S NOT THE RIGHT PART, BUT I'LL MEANDER IT SO THAT IT FITS! He then proceeded to create the largest fire hazard inside my refrigerator. After much complaining, they sent out the SECOND REPAIRMAN, who showed up with the wrong part, AGAIN. A week later, the THIRD REPAIRMAN shows up WITH THE SAME WRONG PART. I HAVE TAKEN THREE VACATION DAYS FROM WORK, LOST MONEY! Three repairman, all not worth crap, and a month later, my refrigerator is still broken, but I have paid SEARS $500.00 FOR NOTHING. Now, while I wait for the FOURTH REPAIRMAN, they tell me it will be February (today is December 14, 2011) before the correct part arrives. FEBRUARY!!! I started this process in NOVEMBER! In the meantime, I STILL HAVE A FIRE HAZARD IN MY REFRIGERATOR, with the wrong part installed, cut, spliced and taped back together by the SEARS BLUE RIBBON SERVICE REPAIRMAN!!! A fireman neighbor of mine told me my refrigerator, jerry-rigged by Sears Blue Ribbon Service, is a fire waiting to happen! The head guy, from what I am told, at SEARS BLUE RIBBON SERVICE told me Sears is not responsible for my fire hazard, even though Sears repairman created it. $500.00 and I have NOTHING but a fire hazard in my kitchen and Sears Blue Ribbon Service will do nothing. Michael at Sears Blue Ribbon Service can be reached at: Email: email@example.com, Schedule: Monday - Friday 11:00 AM - 8:00 PM (CST).
NEVER USE SEARS APPLIANCE BLUE RIBBON SERVICE. THEY WILL SCREW YOU FOR ALL OF YOUR MONEY AND YOUR APPLIANCE STILL WILL NOT WORK. THEY DO NOT OFFER REFUNDS, THEY DO NOT HONOR RECALLS, THEY ONLY OFFER GUTTER WATER APOLOGIES FOR THE LACK OF ABILITY TO FIX YOUR APPLIANCE AFTER THEY HAVE CHARGED YOU AN ARM AND A LEG TO CREATE FIRE HAZARDS IN YOUR HOME. THEY ARE WORTHLESS AND SHOULD BE SHUT DOWN!!! YOU WILL WASTE YOUR MONEY AND RECEIVE NOTHING! I HAVE REPORTED SEARS BLUE RIBBON SERVICE TO THE CONSUMER PROTECTION AGENCY AND THE BETTER BUSINESS BUREAU SO THAT OTHERS WILL KNOW THIS COMPANY SHOULD BE SHUT DOWN AND TAKEN OUT OF SERVICE. Charges should be filed against this company for fraud!
NEVER USE SEARS APPLIANCE SERVICE!!!!!!!!!!!!!!!!! THEY LEAVE YOU WITH FIRE HAZARDS WAITING TO HAPPEN! A lawsuit is my next adventure in this matter!