Bank of America Complaint - Home mortgage mortification
TEXAS -- In the year 2005 I bought a home through First Franklin only to find out it was a adjustable mortgage, in which my payments began to exceed what I made it was a struggle but I continued to make payments never being behind. I then tried to refinance in which I was able to get my payments down to $1075 per month. When President O'bama took office, I tried to get it re-financed through his plan and after start I later found that
my mortgage was geing sold because of a Law suit on First Franklin, sold to Home Loan, then to Bank of America, where they are now handling my home mordificaton, but are really taking advantage of me. I was told that if I came up with I don't remember the exact figure, but I was able to come up with it through sacrifice, back to the point it would lower my mortgage paments only to find out it was never lowered but continued to go up, now $1,289 much more than what it was from the beginning, they put the money on back payments. when I made that payment I spoke with someone in the mordification dept and was told it would be added correctly, from then on it has been a issue, they just don't care. Now I am receiving a statment stating my escrow is short of $2,983.43 and is due by 02/01/12, I thought mordification wipes your slate clean for a new start, that is what the First Franklin did, they started the Escrow, and went from there. I am afraid to give Bank of America money for Escrow because they didnot do right with the first payment which I gave them stating it would lower my payments only to find out the took the money and added it to late payments from times past and I was not even with them at the time. I am not asking for charity, I am a working 57 year old mom and grandmother, I work hard, and donot want to loose my home I feel like I am set up to fail with them, I also back with them, and I a told by someone that work there they should not be charging me to bank with them since my mortgage is with them, so I believe they are a rip off, unconcerned and donot care.
More Reviews on Bank of America: