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Hamat Complaint - Another Good Reason to buy made in the U.S.A.

Review by my 2 cents on 2011-12-21
For those of you who are not familiar with the manufacturer Hamat, there is no need to get familiar with them. They are a manufacturer in Israel who manufactures a sub standard faucet, that will fail after a few years. We had our kitchen remodeled 4 1/2 years ago. At that time Hamat was available at most plumbing stores who sold bathroom and kitchen faucets. That is not the case now. Hamat is no longer sold in the USA and trying to identify and get parts for this faucet is difficult. I guess I can hire a plumber and have him try to diagnose the problem, and then try to obtain the parts. Once I do this after labor and parts, I might as well just buy a new faucet. I should have done more research and bought a faucet made in the USA and has a lifetime warranty. I can kick myself for that. Of course I emailed the company located in Israel about my dissatisfaction and if they could provide me with some assistance, and they chose not to reply.
Comments:2 Replies - Latest reply on 2014-01-19
Posted by Morris on 2013-10-01:
I bought a Hamat glass shower door. The installation was done poorly and some water always gets out after every shower.
I actually live in Israel and was unable to reach anybody to come fix it! No more Hamat for me - I'll just order better quality made in USA faucets and bathroom fixtures on eBay and save money while I'm at it. They charge a fortune here for their stuff even though it's a local company, what a ripoff.
Posted by Robert on 2014-01-19:
My parents remodeled their kitchen a few years ago and some dumb relative told them made in the USA was junk and took them to a "European" bath shop. Well now the faucet makes noise and I go back the store only to find the "European" shop (la de dah) sold them a jewish faucet and they no longer carry parts. They give me a number for some "elite plumbing supply" that never answers the phone and never returns messages. Lesson I told my dad. When you buy something, THINK ABOUT WHEN IT BREAKS WHERE THE PARTS WILL COME FROM WHEN IT BREAKS. Next time I see this dumb relative I will tell them what their "European" Israel faucet is good for and where they can shove it.

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