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Little Caesars Complaint - You wanna charge me extra for what?

Complaint
Review by 143061 on 2011-12-22
I usually like stopping by Little Ceasar's on the way home because they are "ready to go" without ever having to wait. Tonight I thought about tossing in some spicy bbq wings for the wife. However, when I asked what type of dipping sauce it came with (ranch or marinara), the cashier said that it didn't come with any at all. In fact, it was an extra charge of $0.59! It's not the price that bothers me, but the principle of it. I cannot recall ever having been charged for ranch at either Pizza Hut or Papa Johns. Or any other pizza joint for that matter. Wings come with ranch...period.

I politely rescinded my order of wings and purchased only the pizza. They lost not only THAT sale of wings, but also all future sales. I will never pay extra for ranch sauce from them, or any other restaurant for that matter. Heck, I wouldn't even care if they played me for a chump by covertly embedding the extra charge in with the price of the pizza by adding $0.59 to the overall cost. Just don't tell me that I have to pay extra for it. Not savvy business skills...
Comments:
Posted by Anonymous on 2011-12-22:
The pizza was still good though:)
Posted by Anonymous on 2011-12-22:
Their wings are so-so. You didn't miss out by not getting them. I agree that charging for the sauce is ridiculous. When I tried their wings, I don't remember paying extra for the sauce.
Posted by DebtorBasher on 2011-12-22:
Their pizza is pretty good for something quick.
Besides....original Buffalo Wings were served wtih Bleu Cheese dressing...I don't know who started with the Ranch...but then again, the Basher doesn't eat armpits anyway. Or, should I say, wingpits!

Anyway, if they are selling wings, they should come with a dipping sauce...and only charge if someone wants extra sauce with their order.
Posted by Anonymous on 2011-12-22:
When ever I go to wingstop they charge like 79 cents for a small cup of ranch. It should come standard when you're getting wings least one cup.
Posted by Anonymous on 2011-12-22:
Littleshorty> I have an inclination you don't get charged for extras very often. Work it if you got it baby!
Posted by DebtorBasher on 2011-12-22:
You can get a whole bottle for a buck.
Posted by lexophiliac on 2011-12-22:
You are played for a chump by all the chains that DO covertly embed the extra charge in the price of your pizza and add ons. Little Caesars pizza is cheaper than most other chains and I wouldn't balk at the charge for the sauce as it would still be less expensive than the other chains and they were upfront about it. At least you were told and weren't "chumped" by them just tacking the charge on w/o telling you. Most people have a bottle of ranch dressing floating around in the fridge anyway.
Posted by Anonymous on 2011-12-22:
Mcdonalds charges extra for their sauces. But the other day, they gave us 5 packets of sauce for my bf's 20 piece Mcnugget meal and didn't charge him extra
Posted by trmn8r on 2011-12-22:
When you say it isn't the price but the principle, I don't understand.

I don't use sauce on wings. That's me preference. Therefore, I don't want to pay for sauce I am not going to use, and I don't want to subsidize the purchases of those who do. Pay as you go.

A good solution is to make the sauce ala carte, IMO. Obviously we disagree, but there is nothing wrong with that in principle.
Posted by Anonymous on 2011-12-22:
Everything at little Ceasers is cheap a large pizza is $5, wings are $5 so they can get away with the extra charge.
Posted by Anonymous on 2011-12-22:
I have a bottle of ranch in the fridge, and I also have some bbq sauce that could be used for the nuggets. But I don't believe condiments should be an extra charge. Asking for a handful? Yeah, maybe then. But not for the initial packet.
Posted by DebtorBasher on 2011-12-22:
J4A...I can tell you how to make nugget dippy sauce and it's real easy to make and Sooooo good!
Posted by Anonymous on 2011-12-22:
I tend not to pay extra for ranch when I take my order to go as I have some in the fridge.
Posted by Churro on 2011-12-22:
Eh, hooters charges extra for ranch too, What can you do?
Posted by lexophiliac on 2011-12-22:
And when you told your wife the story of your wingless flight you made sure to mention it was the thought that counted?
Posted by DebtorBasher on 2011-12-22:
Basher's Dippy Sauce

1cup Ketchup
1/2 stick butter
1Tbs Brown sugar
1 minced garlic clove
1/2tsp dry mustard (If I don't have dry mustard I use yellow mustard)
1/2tsp hot sauce to taste

Cook all ingredients together in small sauce pan for 5 minutes and let cool.

Makes 1 1/4 cup
Posted by Anonymous on 2011-12-22:
She didn't know I was stopping there after work, therefore the wings were never mentioned;) Besides, after close to 20-years together...I think she would find it in her heart to forgive me.
Posted by trmn8r on 2011-12-22:
Condiments being an extra charge can make sense, depending on price of the item. That's the principle of pay for what you get.

It's a matter of perspective, and there are at least two. Either charge ala carte, and charge less, or charge with sauce and charge more. Why is one superior to the other? Why should this upset the person who wants sauce. You got your sauce and paid a fair price. EOS.

I'd REALLY be upset if I paid .59 extra for pizza so somebody could get complimentary sauce with their wings. That goes against my principles.
Posted by trmn8r on 2011-12-22:
Only one Tbsp of brown sugar, Basher? I'm surprised. Not the usual "box" or "tub"? Sounds tart.
Posted by Anonymous on 2011-12-22:
According to Churro's theory of customer service, it would have been in their best interest to comp the sauce in favor of return business. No such luck tonight.
Posted by Anonymous on 2011-12-22:
Churro> Had the cashier been dressed in the skimpy orange shorts and heaving cleavage protruding from a x-small shirt, then I wouldn't have thought twice about paying extra. Yeah, my principles are slightly skewed and shallow. Eh, what are you gonna do?
Posted by DebtorBasher on 2011-12-22:
Well, that's my Mom's recipe, and you're right, I use much more brown sugar and other stuff.
Posted by clutzycook on 2011-12-22:
Isn't BBQ sauce supposed to be tart? I like my sauce with a bit of a kick or a bite. :)
Posted by Anonymous on 2011-12-22:
So THAT'S how to get what I want from Justice
Posted by DebtorBasher on 2011-12-22:
YaYa, all you have to do is rub his belly.
Posted by Anonymous on 2011-12-22:
Would you say something if on your next trip to a Mexican restaurant, they only bring you tortilla chips before the meal, and inform you that the salsa for dipping will be an extra charge?
Posted by Churro on 2011-12-22:
There was a Mexican restaurant around here that charged for chips and salsa. After being opened for a couple of months they made them complimentary because it was pissing everybody off. The free market spoke.

Stick to your guns J4A. I'm sure your not alone in your views on this. If enough people speak out they'll change.
Posted by trp2hevn on 2011-12-22:
Hey Justice... how is that "Flab Four" group doing?
Posted by lexophiliac on 2011-12-22:
Darn right they'll change. Instead of being honest and upfront, they'll join every other chain and covertly embed the extra charge in the name of blissful ignorance.


Posted by Anonymous on 2011-12-22:
Trp2hevn> the weigh-in and contest starts on January-2nd.
Posted by Anonymous on 2011-12-22:
What's next? That bottle of ketchup and mustard on the table at the booths across restaurants in America will now be an extra charge? How about salt and pepper shakers? Where does it end? Stop the insanity!
Posted by trp2hevn on 2011-12-23:
Well, then... eat up while you can!
Posted by lexophiliac on 2011-12-23:
The cost of those restaurant condiments are already covertly embedded and reflected in the inflated prices of restaurant fare.
Posted by Churro on 2011-12-23:
So places that don't charge for salad dressing with their salads are dishonest and not upfront? So when little Caesars gives out free parmesan cheese they're crooked and underhanded? Holy hyperbole batman McDonalds is handing out free straws.
Posted by Anonymous on 2011-12-23:
Lots of good comments here tonight. The bottom line for me is that I don't think I should pay extra for condiments at there or any other food establishment. The whole "embed" and chump comment I initially made was dripping with sarcasm...not ranch sauce.
Posted by Anonymous on 2011-12-23:
Churro> Your last comment was worthy of a 5-6 starred member...are you sure you ain't sandbagging us?
Posted by lexophiliac on 2011-12-23:
Nothing is free. If you're not charged upfront you pay for it in the end.
Posted by Churro on 2011-12-23:
So true Lexo that's why I advocate an electricity surcharge when shopping in a brick and mortar store.
Posted by lexophiliac on 2011-12-23:
And that's why I choose my battles, and fighting over chump change ain't one of 'em.

"Give to Caesar what is Caesar's..." - Jesus
Posted by Anonymous on 2011-12-23:
Does this mean the spork in the plastic silverware tray at Taco Bell is soon to be an extra charge? Man, and I thought I hated sporks before...
Posted by Churro on 2011-12-23:
Hey Justice a couple of months ago the company cantina started charging a nickel for each plastic utensil. In fact they're now stored in a dispensing machine by the cash register. They say they did it to promote 'green' behavior. Yeah, dollar green..

Posted by Anonymous on 2011-12-23:
Lexophiliac> Me too. That's exactly why I simply chose to say, "No thanks" and made my purchase of pizza, and then left without making a scene.
Posted by lexophiliac on 2011-12-23:
They now charge for plastic and paper bags in many grocery outlets here. When recently asked "Paper or plastic?" The reply was "Neither, just put the groceries back in the cart as is." Wasn't in the mood for a wargasm.
Posted by Anonymous on 2011-12-23:
Good to see your battles are so self righteous and filled with strife.
Posted by Anonymous on 2011-12-23:
(El Salvador) Good Google Justice.
Posted by lexophiliac on 2011-12-23:
There is no room for self in my psyche.

Blessed are they which do hunger and thirst after righteousness: for they shall be filled.

Blessed indeed are they who have strife, for it is they who have truly tasted life.
Posted by Anonymous on 2011-12-23:
Night folks...thanks for the conversation. I can always count on you two for blunt honesty. I wouldn't have it any other way...(except for some free ranch sauce on the side...lol)
Posted by DebtorBasher on 2011-12-23:
J4A, if you were picking up your order at a drive up window ... and they told you to 'pull up' for your Ranch dip, would you?

*Running and diving under my bedcovers until morning*
Posted by Starlord on 2011-12-23:
McDonald's near us doesn't charge for the initial two containers of dipping sauce for the McNuggets (I like the honey mustard,) but if they did, we ahve several bottles of salad and BBQ sauce in the fridge. I never get sauce on my Subway, because it makes the bread soggy by the time we get home.
Posted by Cwazychicken on 2011-12-23:
Thats what irritates me. Where as pizza hut and dominos offer marinara sauce with breadsticks, little caesars does not, and will not unless for a charge. But they do give out a crap load of cheese and red pepper packets....
Posted by Alain on 2011-12-23:
They can spring for a little cup of sauce. From a marketing view point, they have competition so a little thing like this is a lousy way to retain customers. Good review, J4A!
Posted by madconsumer on 2011-12-23:
glad you stood your ground.

very helpful review.
Posted by redmx3racer on 2011-12-23:
I've never heard of dipping wings in Marinara sauce.
I dip my buffalo wings in ranch, and a select few places have decent bleu cheese.
BBQ wings-I don't dip in anything...and out of all my wing fanatic friends, I can't think of any that do, so I guess I would not expect BBQ wings to come with anything to dip them in....except maybe more BBQ sauce?
Anyway my preference is neither here nor there. I don't mind paying more $$ for an EXTRA side of something, but would not be happy paying for a single sauce, since I would guess that other wing flavors most likely come with a dip.
Posted by Anonymous on 2011-12-23:
DebtorBasher> Quite the conundrum indeed!
Posted by MRM on 2011-12-23:
I love Little Ceasers! Justice, do they offer a punch card where on the 10th punch, you get a free pizza?
Posted by Anonymous on 2011-12-23:
MRM> I don't believe so, or at least I've never seen it advertised locally. Then again, I've never asked either. Maybe I will on my next visit. Thanks!
Posted by trmn8r on 2011-12-23:
On the 10th punch they give you free sauce.
Posted by MRM on 2011-12-23:
Usually they just hand out the card to you. Your area is probably not participating.
Posted by Anonymous on 2011-12-23:
Ken's dressing is my favorite sauce sold in stores. A whole bottle is like $4.29 for a 160z bottle and it goes a long way. Better then paying $.79 for only enough sauce to dip a few wings in. I really hope that no one actually believes that the condiments on restaurant tables are free? Everything you use is enbedded into the operating cost, and that also includes the glass of water that most place, you now have to ask for.
Posted by Anonymous on 2011-12-23:
Taylorh2> Thanks for the recommendation of "Ken's". I'll keep an eye out for it. I hope you hang around the site for awhile, and feel free to kick your shoes off and enjoy some light-hearted conversation in our Community Forum section.
Posted by Old Timer on 2011-12-23:
We got a new Wingstop, anyone have anything good or bad to say about them?
Posted by Anonymous on 2011-12-23:
OT, here's my review on Wingstop

http://www.my3cents.com/showReview.cgi?id=94630
Posted by Anonymous on 2011-12-23:
We had a nice place in the mall last year called "Wingin' It"...but they closed due to financial problems. No other real wing joints around here:( Crazy city won't even allow Hooters to open up a branch here. They keep voting it down.
Posted by Old Timer on 2011-12-23:
LS, thanks! My wife has been bugging me to go there. I don't thinbk they can beat our little home grown place but I would like to try them out.

Good reviews to both of you, J4A for Little Caesars and LS for the Wingstop info.

We have a few local family owned pizza places, so the big chains just can't compete for my pizza dollars. The one we like best gives you too much extra stuff if you ask for anything like dressing etc.
Posted by Cwazychicken on 2011-12-23:
Red, i mean marinara for breadsticks..seems litle Caesar is stingy with all their sauces.
Posted by JAKFK on 2013-04-20:
I would have liked to been a fly on the wall of this conversation in real time.
Posted by matthewsmc on 2013-05-22:
do any of you realize that extra things you all ask for actually cost money to produce and buy? They have to buy those items from their suppliers. They are in the business to make money. Everything they give out for free cuts into the little money they are making on the cheep pizza you are already getting.

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