Kmart.com Compliment - Excellent CSR
I had a problem checking out on Kmart.com, I had a promo code that I thought would work but didn't. Instead of just getting mad and going to another website, I decided to try the live chat that Kmart had set up. I am so glad I did. I had a nice service representative name Alyssa who took the time to help me. She brought down the total price w/shipping from $60.88 to $53.54.