Dish Network Complaint - Horrible cancellation policy
RUTHER GLEN, VIRGINIA -- I have been with Dish network for two years. I am moving so I called to cancel my service. Well they said they will send me out boxes to return my equipment but if I use the labels they send to return my equipment my credit card they have on file will be charged $15 for each box. I found that crazy I have never be charged a fee to return any equipment before. Secondly they said that I will have to return the eye of the dish, The dish is on my roof. I am a single mother I am not going on my roof to get anything. That is the craziest thing I ever heard of. Then they want to offer me a $10 discount per month if I transfer my service to my new address. Haha thats funny I will never ever use dish newtwork again.