Days Inn Complaint - Days Inn RIPOFF - Deficient Services
BINGHAMTON, NEW YORK -- I am a victim of a flood and forced to live at a motel long-term. I have been at the Days Inn 65 Front St., Binghamton, NY and ben there six weeks now. and I am extremely disappointed and angry at their lack of advertised services for the following:in-door heated swimming pool -- free Internet -- free phone calls -- room cleaning -- Continental breakfast. However to say that they did not deliver the promised services would be an understatement. space would not allow a full description of what's wrong with this place. The pool has been broken for a long time although they continue to advertise it as working. The Internet only works in part of the building. The telephones work only sometimes and are in very bad repair. Room cleaning is a joke, that is when they make any attempt at all at cleaning which is rare. the rooms are filthy and include bugs. The so-called Continental breakfast is also a joke because they are almost constantly out of most common items that one would expect. The coffee is often only warm or cold and it's often very stale and old. In general the entire building is in very bad repair and toilets are constantly backing up and leaking. the parking lot is more like a mine field of potholes and bumps. If you try to complain they try to turn things around and put you on the defensive as a very shallow attempt to justify themselves and their ripoff actions. At the prices they are charging this place is totally unacceptable. they require advance payment and if you try to get your money back they will not refund. they also try to rip you off with additional "finds" such as $200 if they accuse you of smoking in your room even though you did not do it and they try to get it by fraudulently charging your credit card. I have never been in a hotel/motel with so many problems apparently they must have a management problem and I am surprised that Days Inn Corporation continues to allow them a franchise it certainly reflects badly on all Days inn's. I have no intention of ever staying at one again and would have left sooner if they would refund my advance payment which they will not.