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Burlington Coat Factory Complaint - Consumers Beware - Debit Card Purchase Double Charged

Complaint
Review by cloydt15 on 2011-12-25
HUNTSVILLE, ALABAMA -- On Dec 20, 2011 I made a purchase of 50.72 at Burlington coat Factory and my debit card transaction was "supposedly" not being accepted even after I had entered my pin. The cashier tried the transaction again, and still the same results. She then got the manager and same results. She asked that I now (4th attempt) to try selecting credit card vice debit and the transaction went through. I asked it the charge might have been made and was told that it had NOT because no receipt printed. Today, I called my credit card company and sure enough, I was charged TWICE (SO FAR) for that purchase. Now I am thinking back on the many times that I have had similar experiences and might have been charged twice. Consumers Beware.

I have not YET returned to Burlington to take care of this issue, but intend to soonest.
Comments:
Posted by JISCal1 on 2011-12-25:
I think your credit card company should be able to assist you. If they see the same amount going through at least twice, and possibley four times they should know that something isn't right and be able to intervene on your behalf.

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