Tempur-pedic Complaint - Break down of mattress
I sleep on a Tempur-pedic mattress and I am one my 5th one now. They last for a couple of weeks or a couple of years but after this they do break down. Mine is at the point that I can barely got off the mattress in the morning due to so much pain. Mattress has been replace 5 times at no cost to me but now I find myself in same position of having to fight with the compnay to get a mattress that doesn't break down after a few years. These are extremely expensive mattress's and they surely should last longer than a few years. When they are new, most of the ones I have slept on they were great, they just do not last. At first, I had no problem receiveing another mattress at no cost, due to the 20 year guaranty. After I had returned so many defective mattress's, they told me they will have to start pro-rating the cost. The mattress that has just broken down is only 5 years old and should not be failing. I believe the first ten years is an unconditional guaranty so it looks like I will be fighting with Tempur-pedic again. Just so you don't think you're crazy if you have one and it is not as comfortable or painless as it once was, it's not you, it's the mattress. They just do not last long.