Macy's Somerset Collection Complaint - Rude & Would not offer to help me
TROY, MICHIGAN -- I was at the Somerset Collection in the crystal dept. I waned a Swarowski Christmas ornament."LYNN" said they were sold out. Was I looking to sell them on E-Bay??? Why on earth would she make a comment like that? I asked her if she could check Oakland Mall to see if they had and and she handed me telephone number and told me to call them. I was so taken back, there were no customers at her station. She was rude.......I will never have her help me again, I will find a store manager. The lady in luggage was so helpful and kind, I think her name was Kathleen.
I did go to Oakland Mall and I couldn't believe how friendly and helpful everyone was there. If I need anything it will never be at Somerset. Other people were complaining about her flipant attitude. She definitely need some attitude change. I have been a loyal customer since 1959.R. McKimson