AT&T Cable Services Complaint - Complaint After Complaint
I'm so tired of complaining about my bill being different every month. I dropped the sports channels last month to reduce my bill as my wife and I are both laid off now. Our bill this month is $17.00 higher than last month. I've spent over 3 hrs. trying to figure out the differences and am still can't figure out what they overcharged me for.
We've called customer service each month for at least the last 3 to 4 months and every time they say our bill will go down. It always go up.
The customer reps are confused as to the meaning of UP & DOWN.
I plan to find a new cable & internet co. ASAP. I truly have never despised a company more than AT&T.