Spirit Airlines Complaint - They want your money for nothing and your check for free!
ANYTOWN, MICHIGAN -- I used this company because of the price, sometimes 50% cheaper tickets than any other airline. But I realized that I was an idiot giving money to a business that makes me feel uncomfortable. Last year, I bought 5 tickets to travel to Panama City, Panama. Unfortunately, my oldest son couldn't go, so I called before and they advise to put him on a different ticket, so he could use it at any time within a year. Nine months later, I called to make effective the credit and they told me that I have lost the money, because he did not travel with us.
Summary: The person on the other side of the phone misinformed me. Said to me you have a year, but wrote something different and now, they can't find the recording and I just lost $600.00.
I am filing a complaint in the BBB and by the way, this website has the zip code for Spirit airlines listed wrong, it is 48038.
American Airlines is also very bad.