Spirit Airlines Complaint - They want your money for nothing and your check for free!
ANYTOWN, MICHIGAN -- I used this company because of the price, sometimes 50% cheaper tickets than any other airline. But I realized that I was an idiot giving money to a business that makes me feel uncomfortable. Last year, I bought 5 tickets to travel to Panama City, Panama. Unfortunately, my oldest son couldn't go, so I called before and they advise to put him on a different ticket, so he could use it at any time within a year. Nine months later, I called to make effective the credit and they told me that I have lost the money, because he did not travel with us.
Summary: The person on the other side of the phone misinformed me. Said to me you have a year, but wrote something different and now, they can't find the recording and I just lost $600.00.
I am filing a complaint in the BBB and by the way, this website has the zip code for Spirit airlines listed wrong, it is 48038.
American Airlines is also very bad.
More Reviews on Spirit Airlines: