La Quinta Inn Complaint - Suicide in Room 156
EL PASO, TEXAS -- We were not notified what was happening in the parking lot while we couldn't go out for 4-5 hours as the police, ambulance, fire department and ultimately a body was brought out. We asked the very inexperienced and less than knowledgeable staff (or so they said) of what had happened. The clean up company came on the 4th day after this occurrence (they continued to rent out the rooms on each side of the affected room, which included inquisitive children)Greedy, incompetent and obviously uncaring staff and management.
In addition, the room had microwaves, "new TV's that were advertised that didn't work as well as toilets that did not flush. We complained through their supposed corporate complaint process (e-mail) after the Manager indicated she was inexperienced and asked to be contacted via phone and all we got was a statement that said it had been addressed. Do not stay at these hotels.