U-Haul Complaint - Price Gouging
In July 2005, U-HAUL quoted $2,975 for a 26' truck and $363 for a 6x12' trailer for a move from New Mexico to Alaska. The quote was for a moving trip in October 2005. Today (9/8/2005) U-HAUL now quotes $9,999 for the 26' truck and $5,999 for the 6x12 trailer for the same move on the same dates. This is almost a 5-fold increase (479%) within less than 45 days. If one were to book the one way trip from Alaska to New Mexico today, U-HAUL only quotes $2,087 for the truck and $726 for the trailer. To make matters worse, the same $16,000 quote will be issued for a trip from North Carolina, Salt Lake City, or Denver to Alaska despite the fact that the distances all differ considerably. 48 state's Attorney's General are investigating oil companies for gasoline price gouging in the order of 10-25%. U-Haul should be investigated as well for their 479% increases. If their sales people or their web site had indicated that equipment would not be available due to Katrina or they no longer wanted trucks to go to Alaska, then I could understand that. These prices caught the New Mexico sales people off-guard as well and all they could do was state that their prices fluctuate during the year. But to increase prices across the board by this obscene amount is criminal. Shame on U-Haul for doing that. I have opted to buy a larger trailer than the one U-Haul was going to rent me for less money NEW and make the same trip. I encourage trailer sales dealerships to set up their own rent to own and buy back programs to compete with U-Haul. There is considerable room for price negotiation between what U-Haul wants for a trailer for a few days and what you can sell one for.