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Payless Car Rental Complaint - Never Again
Complaint
ORLANDO, WASHINGTON -- We had problems with the car in the first hour we had it. I called the company to report the problem with the car and was treated very bad. The company representative said I had to pay for the AAA, and because I refused(if everything was working property in the car we didn't had do call anyone) she said she didn't want to rent the car for us anymore and took the car from us. She left me, my friend and our 3 children with no car. This was my first and last time using this company, they have terrible employs representing them.
Comments:
Posted by trmn8r on 2011-12-28:
I had a little trouble understanding what happened.
Are you saying that Payless told you that you would have to pay for the service call if it turned out the car had no problem, and you refused?
What exactly happened to the car in the first hour? Wouldn't start? Something else?
Ultimately, did Payless send a tow truck and tow or drive the car away, leaving you in the street?
Are you saying that Payless told you that you would have to pay for the service call if it turned out the car had no problem, and you refused?
What exactly happened to the car in the first hour? Wouldn't start? Something else?
Ultimately, did Payless send a tow truck and tow or drive the car away, leaving you in the street?
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