AFM Complaint - AFM - 2 week old bonded leather couch, not good quality!
THORNTON, COLORADO -- My couch is not even two weeks old, on Sunday it will be, and I already have pieces of leather falling off, or it looks like it's been picked.
The salesperson knew I had pets, and even talked about how you can just brush off the hair... never mentioned that if a cat walked across it, then nicks would happen... it's a huge mistake selling me this couch knowing I had animals. I'm not the salesperson, I trust them to sell me a nice durable quality couch! Not something that is not meeting my expectations... not even 2 weeks later. I was told already, no they can't help me. Now I have another person telling me to send me pictures... really? Why not come out and visit me! I doubt you will see these tiny spots. I will try. I don't feel comfortable even sitting on it with jeans, scared it will tear up pieces. This is not high quality of furniture I expected from AFM... this is our 3 couch there. Very disspointed and frustrated today!!